Secure accounts
Registration, login, password recovery and session management are reliably set up.
Have a customer portal developed
A safe personal environment for your customers.
We develop customer portals in which customers can log in, view documents, track applications, receive messages and carry out actions independently.
- Personal accounts
- Secure documents
- Less manual work
- Better customer experience
Digital services
Give each customer one clear and familiar environment.
A customer portal brings together communication, documents, statuses and actions in one secure environment.
We determine which information customers need and which processes they must be able to carry out independently.
This reduces administrative pressure and allows the customer to quickly access up-to-date information.
What you receive
A complete solution, carefully built up.
Strategy, user experience, technology and control are carried out as a whole.
Personal dashboard
Every customer sees relevant data, documents, statuses and actions.
Document management
Files can be placed, viewed and downloaded for review.
Messages and notifications
Customers receive important updates within their own environment.
Applications and forms
Processes can be started, supplemented and followed digitally.
Management environment
Employees manage customers, content, documents and statuses centrally.
For whom?
For organizations that want more grip and digital power.
Business service providers
Provide customers with access to files, documents and progress.
Subscription companies
Make services, contracts and account information available personally.
Associations and networks
Give members access to confidential information and functions.
Organizations with a lot of customer contact
Reduce recurring emails and manual status inquiries.
Our approach
From inventorying to a controlled delivery.
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01
Analyze customer journey
We map out contact moments, information needs and recurring questions.
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02
Determine roles and functions
We define what customers, employees and administrators are allowed to see and do.
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03
UX and screen design
The environment is built up in an easy and recognizable way.
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04
Development and security
Accounts, documents and processes are securely implemented.
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05
Testing and launching
We check rights, user flows and error scenarios.
Privacy and access control
Personal data requires a reliable technical basis.
A customer portal often processes personal data and confidential documents. Access and data separation must therefore be enforced technically.
- Personal accounts and secure sessions
- Server-side control of all access rights
- Separate data per customer
- Safe file validation and downloads
- Protection against unauthorized changes
- Logging of important actions
- Maintainable and expandible architecture
Functionality and security are tailored to the sensitivity of the data and the use of the portal.
Why custom made?
More control, clarity and scalability.
Professional customer experience
Customers no longer need to request information via separate emails.
Less administration
Recurring actions can be offered or automated centrally.
Current information
Customers immediately see the latest status and documents.
Scalable services
More customers can be served without proportionally more manual work.
Frequently asked questions
Have clarity about customer portal developed.
How much does a customer portal cost?
The price depends on accounts, roles, documents, forms, messages and links.
Can customers upload their own documents?
Yes, with controlled file types, limits and access rights.
Can the portal be linked to our current system?
This is possible when the existing system provides an appropriate integration method.
Can employees manage customers?
Yes. A separate management environment can be developed for this.
Is the portal mobile usable?
Yes. All important functions are designed to be responsive.
Can a payment function be added later?
Yes. A suitable payment provider can be integrated as a separate module.
Improve your customer environment?
Let a customer portal be developed that combines service and efficiency.
Tell us which information and actions you want to make available to customers securely.
Start your customer portal